Setting Up a Custom Meeting URL (Microsoft Teams)

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By default, imper.ai generates meeting links using a system-defined domain.

You can optionally configure a custom meeting URL so that all imper.ai–protected Microsoft Teams meetings use your organization’s branded domain.

Using a custom meeting URL helps:

  • Maintain consistent corporate branding

  • Increase trust and recognition for meeting participants

  • Reduce confusion caused by unfamiliar or generic domains

This configuration applies globally to Microsoft Teams meetings protected by imper.ai.


Prerequisites

Before you begin, ensure that:

  • The Microsoft Teams Communication Channel is already connected in imper.ai

  • You have Admin access to the imper.ai console

  • You own and control the domain you want to use

  • You can modify DNS records for that domain


Step 1: Open URL Settings

  1. Log in to the imper.ai console.

  2. Navigate to Settings > Organization Settings.

  3. Scroll to the URL Settings section.

This section controls the meeting domain used across supported communication channels.


Step 2: Enable a Custom Meeting URL

  1. Toggle Set custom meeting URL to ON.

  2. In the Domain field, enter your preferred meeting domain.

Example

meetings.yourcompany.com


Step 3: Configure DNS (CNAME Record)

imper.ai displays a target hostname that your custom domain must point to.

  1. In your DNS provider, create a CNAME record.

  2. Point your custom domain to the target shown in the imper.ai UI.

Example

meetings.yourcompany.com → d13i4j4nzkkwfq.cloudfront.net

DNS propagation may take time depending on your provider.


Step 4: Save Changes

  1. After creating the DNS record, return to imper.ai.

  2. Click Save Changes.

imper.ai automatically validates the DNS configuration.

If validation fails:

  • Verify the domain name

  • Verify the CNAME target

  • Allow additional time for DNS propagation


Resetting the Configuration

To discard changes:

  • Click Reset to revert the URL Settings to their previous state.


What Happens After Configuration

Once the custom meeting URL is active:

  • All imper.ai–protected Microsoft Teams meeting invitations use the custom domain

  • Existing and new calendar invitations automatically reflect the change

  • No action is required from end users

This setting affects only the imper.ai verification layer and does not modify Microsoft Teams’ native meeting URLs.

DNS propagation may take time depending on your provider.