Setting Up a Custom Meeting URL (Zoom)

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By default, imper.ai generates meeting links using a system-defined domain.

You can optionally configure a custom meeting URL so that all imper.ai–protected Zoom meetings use your organization’s branded domain.

Using a custom meeting URL helps:

  • Maintain consistent corporate branding

  • Increase trust and recognition for meeting participants

  • Reduce confusion caused by unfamiliar or generic domains

This configuration applies globally to Zoom meetings protected by imper.ai.


Prerequisites

Before you begin, ensure that:

  • The Zoom Communication Channel is already connected in imper.ai

  • You have Admin access to the imper.ai console

  • You own and control the domain you want to use

  • You can modify DNS records for that domain


Step 1: Open URL Settings

  1. Log in to the imper.ai console.

  2. Navigate to Settings > Organization Settings.

  3. Scroll to the URL Settings section.

This section controls the meeting domain used across supported communication channels.


Step 2: Enable a Custom Meeting URL

  1. Toggle Set custom meeting URL to ON.

  2. In the Domain field, enter your preferred meeting domain.

Example

meetings.yourcompany.com


Step 3: Configure DNS (CNAME Record)

imper.ai displays a target hostname that your custom domain must point to.

  1. In your DNS provider, create a CNAME record.

  2. Point your custom domain to the target shown in the imper.ai UI.

Example

meetings.yourcompany.com → d13i4j4nzkkwfq.cloudfront.net

DNS propagation may take time depending on your provider.


Step 4: Save Changes

  1. After creating the DNS record, return to imper.ai.

  2. Click Save Changes.

imper.ai automatically validates the DNS configuration.

If validation fails:

  • Verify the domain name

  • Verify the CNAME target

  • Allow additional time for DNS propagation


Resetting the Configuration

To discard changes:

  • Click Reset to revert the URL Settings to their previous state.


What Happens After Configuration

Once the custom meeting URL is active:

  • All imper.ai–protected Zoom meeting invitations use the custom domain

  • Existing and new calendar invitations automatically reflect the change

  • No action is required from end users

This setting affects only the imper.ai verification layer and does not modify Zoom’s native meeting URLs.

meetings.yourcompany.com → d13i4j4nzkkwfq.cloudfront.net