After completing setup, validate that imper.ai behaves as expected in your environment. Validation reduces surprises in production and helps you confirm that verification workflows are enforced correctly.
In this article
How to validate
Run a test verification that matches your real workflow (helpdesk or meeting)
Confirm integrations are connected and syncing expected data
Verify that protected users are enforced as intended
Review outcomes, logs, or alerts in the relevant area of the platform
What “good” looks like
The correct users are treated as protected and consistently require verification
Verification flows produce expected outcomes without unexpected bypasses
Risk signals appear only when appropriate and are explainable
Common issues
Missing permissions in the connected integration
Protected users not assigned to the intended policy scope
Verification flow disabled or not applied to the interaction channel
Tip: If validation fails, confirm required permissions/scopes first. Many issues originate from incomplete integration configuration rather than imper.ai settings.