This guide will help you quickly set up your imper.ai environment, connect your identity systems, and start protecting your organization from identity-based threats.

Follow the steps below to get started.

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Overview

1. Log in to the imper.ai Admin Console
2. Connect Your Identity Provider
3. Connect Systems for Automated Actions
4. Connect Additional Data Sources (Optional)
5. Configure Verification Questions (Optional)
6. Connect Your ITSM Platform (Recommended)

1. Log in to the imper.ai Admin Console

Access the imper.ai Admin Console using your administrator credentials.

From the console, you will be able to configure integrations, configure your setup and enable workflows automations.

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2. Connect Your Identity Provider

Connect your primary identity provider so imper.ai can begin verifying users and detecting identity-related risks.

Common identity providers include:

• Microsoft Entra ID
• Google Workspace
• Active Directory
• Other supported identity platforms

Once connected, imper.ai analyzes the active user base and evaluates the coverage of available verification questions to ensure sufficient data is available for identity verification.

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3. Connect Additional Data Sources (Optional)

Connecting more enterprise systems gives imper.ai a richer set of identity data to draw on. Each source adds to the pool of verification questions available during identity validation, so the more sources you connect, the stronger and more reliable each verification becomes.

Data sources you can connect

• Workday
• SailPoint

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4. Configure Verification Questions (Optional)

imper.ai uses step-up verification to confirm user identity when sensitive requests are made. You can choose how questions are selected:

• Manually configure verification questions - choose which questions are used by including or excluding questions from the available set.
• Let imper.ai optimize question selection automatically - based on your available data sources. Recommended for most environments.

Manage coverage, include or exclude questions, and configure verification flows on the Verification Questions settings page.

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5. Connect Systems for Automated Actions

After a successful identity verification, imper.ai can perform automated remediation actions - such as password resets, account unlocks, and access updates. To enable them, connect the relevant identity management systems.

Supported systems

• Active Directory
• CyberArk
• Microsoft Entra ID Password Reset
• Other identity management platforms

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6. Connect Your ITSM Platform

Integrate your IT Service Management (ITSM) platform to automatically log requests and actions performed through imper.ai.

Supported platforms may include:

• ServiceNow
• ChangeGear
• Autotask
• Other ticketing systems

This ensures that all identity-related requests are properly documented and tracked.

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You're Ready to Go

After completing these steps, imper.ai will be ready to:

• Verify user identity
• Detect identity-based threats
• Automate secure helpdesk actions
• Log activity in your ITSM platform

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