The User Management page lets administrators control who can access the imper.ai console and what each person is allowed to do. Access is granted by adding users and assigning them a role.

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Adding a User

1. Navigate to Settings > User Management.
2. Click Add Users.
3. Enter the user's Full Name and Email Address.
4. Select a Role - Admin, Viewer, or Agent.
5. Click Invite.

The user receives an invitation by email and appears in the table with their status set to Active.

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Managing Users

From the User Management table, administrators can:

• Modify a user's role by selecting a new value in the Role column.
• Remove a user's access.
• Resend an invitation to users who have not yet activated their account.

NOTE

User Management controls imper.ai console access only. It does not change which employees are protected or verified by imper.ai.

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Roles

Admin

Full access - verifications (page, verification details, actions, and risk score), the verifications dashboard, all settings (organization settings, user management, helpdesk settings, and verification questions), integrations, and the audit log.

Viewer

Read-only. Can view everything an Admin can see - verifications, the dashboard, settings, integrations, and the audit log - but cannot run actions or change any settings.

Member

Operational, day-to-day access. Members can use the verifications page, verification details, actions, and risk score, and see the verifications dashboard. They can manage organization settings, helpdesk settings, and verification questions, but cannot manage users, access integrations, or view the audit log.

Agent

Can open the verifications page and verification details, run actions, and see the verifications dashboard. Cannot see the verification risk score or the transcript of the verification questions, and has no access to settings, integrations, or the audit log.