The Organization Settings page lets helpdesk administrators configure authentication, manage notifications, and import the data used to build verification questions.

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Configuring SSO

Single Sign-On (SSO) allows users to sign in with your organization's Identity Provider (IdP) through the SAML protocol, using their existing corporate credentials.

For full setup instructions, including supported identity providers and SCIM provisioning, see Single Sign-On (SAML) Configuration.

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Notifications

The Notifications section controls where the platform sends alerts. Administrators can enable notifications on the following channels:

• Slack - requires a connected Slack integration.
• Microsoft Teams - requires a connected Teams integration.
• Email

NOTE

A channel can only be enabled if its integration is connected. Slack and Microsoft Teams notifications require the corresponding integration to be set up first.

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Setting Up a Custom Meeting URL

imper.ai enables administrators to define a custom branded meeting URL used in all meeting invitations generated by your organization. This helps ensure consistency, branding, and clear identity when communicating with external participants.

When configured, meeting links follow the structure: https://your-domain/{meeting-ID}

Prerequisites

Before configuration, you must add a DNS entry:

Create a CNAME record in your DNS that points your chosen subdomain to: custom-url.imper.ai

Example: If your custom meeting URL will be meetings.mycompany.com, then create:

• Type: CNAME
• Hostname: meetings.mycompany.com
• Points To: custom-url.imper.ai

Save your record.

NOTE

CNAME record changes can take up to 72 hours to go into effect, but typically they happen much sooner.

Procedure

1. Log in to imper.ai using admin credentials or SSO.
2. Navigate to Settings > Organization Settings.
3. Enable Set Custom URL.
4. Enter the domain you configured in your DNS (for example: meetings.mycompany.com).
5. Click Save Changes.

After saving, imper.ai will generate all future meeting links using your custom domain.

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Network Allow List

The Allow List lets administrators mark trusted network sources so they are excluded from anomaly detection. Internal IPs and VPNs that appear in this list are marked as safe - verifications coming from them do not raise the related network, VPN, or IP anomalies.

NOTE

Internal IPs and VPNs in this list are marked as safe.

The allow list is a single, combined list. Each entry has a type:

• Subnet - one or more IP ranges in CIDR notation (for example, 198.51.100.0/24). You can add several subnets in a single entry.
• VPN - selected from your organization's list of corporate VPNs.

Step 1 - Add an entry

1. In Allow List, click Add.
2. In the Add to Allow List dialog, select the Type:
   • Subnet - enter one or more IP ranges in CIDR notation. You can add several subnets in the same entry. An invalid format shows an error.
   • VPN - select a VPN from your organization's list of corporate VPNs.
3. Save the entry. It is added to the allow list and excluded from anomaly detection.

Step 2 - Remove an entry

Select an entry in the allow list and delete it. Once removed, it is no longer excluded from anomaly detection, and its traffic can raise anomalies again.

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Data Import

The Data Import section lets administrators upload a CSV file containing additional data that imper.ai needs but does not receive from your connected integrations.

Importing this data fills the gaps left by your integrations, giving imper.ai a more complete set of information to work with.

1. Prepare a CSV file with the relevant employee or organizational data.
2. In Data Import, upload the CSV file.
3. Confirm the import to make the data available to imper.ai.